FAQs

We ship most orders via USPS Priority Mail for delivery in 2-3 business days to most locations. We prefer to ship with USPS because packages are delivered Monday - Saturday. UPS and FedEx standard delivery is only Monday - Friday in most locations.

Orders are shipped form just outside the Austin city limits (that's Austin, TX).

FACT - In 2014 we moved our office from Indiana to Texas to provide faster shipping to throughout the United States. The move to Austin allows us to reach many locations on the East and West coasts in only 2 business days.

Most orders placed before noon central time will be processed and shipped same day.

Some exclusions do apply.

  • Items that require a spray coating (Wallpaper & Gallery Wraps) will take 1-2 business days to allow the coating to properly cure.
  • Wallpaper orders generally take 2-3 business days after artwork approval.
  • Large volume orders typically take 1-2 business days depending on order size.

We can digitally capture your original artwork, print or film negative in our studio to produce a print reproduction. However, please contact us before mailing or shipping any items to discuss the possible options and alternatives.

We highly recommend creating all your artwork in the Adobe RGB1998 color space as it will provide outstanding results and maintain color consistency. We can print from most standard profiles, but you will certainly see the best output by maintaining Adobe RGB1998 throughout your workflow.

If you are not using Adobe RGB1998 (or you have no idea what it is) don't worry. We have profiled most of our papers to yield accurate output from sRGB, PROPhoto and many other color spaces.

You can upload your artwork in the following formats:

JPG, TIFF, PDF, PNG, GIF, BMP, ICO, SVG, EPS, PSD, WebP

We recommend saving files in TIFF or TIF format without compression whenever possible. If you have a file format that will not upload please use the contact form and let us know.

We have a lot of info about our paper and canvas offerings on the website, but being able to see and touch the media options is the best way to make a selection. We offer sample packs at the link below so you can get a printed sample of our most popular offerings. The packs contain 15-20 of the paper and canvas options we keep in stock. The sample packs are avaliable for just $1.99 to cover the cost of shipping.

We offer great discounts off our already low prices to Artists and Vendors with multiple print orders. So if you need ten copies of your latest photograph for friends and family, or 500 copies of a fine art reproduction for your gallery, give us a call or send an email and we will calculate the best price.

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